Privacy Policy

At AlanPaine Shop, we value the trust our discerning customers place in us when purchasing our authentic British country attire. Just as we are committed to crafting garments of exceptional quality and refinement, we are equally dedicated to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website at countrystyleattire.com.

Information We Collect

To provide you with our refined shopping experience and ensure the security of your transactions, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and contact details when you create an account or place an order
• Payment Information: Credit/debit card details processed through our secure payment gateways (Visa, MasterCard, JCB) or PayPal
• Transaction Data: Purchase history, including preferences for our Axford Collection, Cashmere pieces, classic knitwear, and other country attire
• Technical Information: IP address, browser type, device information, and browsing behavior on our website
• Communication Data: Correspondence with our customer service team and feedback on our products

How We Use Your Information

Your information enables us to provide the reliable and refined service that characterizes the AlanPaine experience:

• Process your orders for our British country collections, including blazers, boots & shoes, breeks, and knitwear
• Manage your account and provide customer support for inquiries about our products
• Send order confirmations, shipping notifications, and transaction updates
• Enhance your shopping experience through personalized recommendations
• Conduct security checks and prevent fraudulent activities
• Comply with legal obligations and protect our legitimate business interests

Data Sharing and Disclosure

We treat your personal information with the same discretion we apply to our craftsmanship:

• Service Providers: We share necessary information with trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred to the new entity
• International Transfers: As we serve customers globally (excluding certain Asian and remote regions), your data may be processed outside your country of residence, always with adequate protection

We never sell your personal information to third parties for marketing purposes.

Data Storage and Security

Just as our cashmere and cable knit collections are built to last, our data protection measures are designed with enduring reliability:

• We implement robust security measures including end-to-end encryption for all sensitive data
• Regular security audits and compliance checks ensure ongoing protection
• Payment information is processed through PCI-DSS compliant service providers
• We retain personal data only as long as necessary to fulfill the purposes outlined in this policy
• All data is stored on secure servers with restricted access

Your Rights and Choices

We respect your control over your personal information, reflecting the same respect we have for our customers’ discerning tastes:

• Access: You may request details of the personal information we hold about you
• Correction: You can update or correct inaccurate information in your account
• Deletion: You may request deletion of your personal data, subject to legal obligations
• Objection: You can object to certain processing of your information
• Marketing Preferences: You may opt-out of marketing communications at any time
• Data Portability: Where applicable, you can request transfer of your data to another service

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, much like the thoughtful details in our country attire collections:

• Essential Cookies: Required for basic website functionality and secure transactions
• Preference Cookies: Remember your settings and preferences for a personalized experience
• Analytical Cookies: Help us understand how customers interact with our website to improve our service
• Marketing Cookies: Used to display relevant advertisements for our country collections

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your shopping experience.

Children’s Privacy

While we offer a Children’s Collection, our website is not directed at individuals under 16. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy regularly.

Contact Us

At AlanPaine Shop, we believe that protecting your privacy is as important as crafting our quality country attire. Thank you for trusting us with your personal information as we continue to serve your country style needs with the reliability and refinement you deserve.