Term and Conditions

Last Updated: January 2024

Welcome to AlanPaine Shop at countrystyleattire.com. These Terms and Conditions govern your use of our website and purchases of our authentic British country attire. By accessing our site and making purchases, you agree to these terms in their entirety.

1. Acceptance of Terms

By accessing and using the AlanPaine Shop website (countrystyleattire.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not attempt to undermine the security or integrity of our systems
• Not use the website to transmit any malicious code or harmful content
• Be responsible for all activities that occur under your account

3. Products and Services Description

AlanPaine Shop specializes in authentic British country attire, including but not limited to:

• Classic knitwear collections (Cardigans, Cable knits)
• Traditional outerwear (Blazers, Jackets)
• Footwear (Boots & Shoes)
• Accessories (Bags, Breeks)
• Special collections (Axford, Aylsham, Calsall, Combrook Collections)
• Children’s Collection
• Cashmere Collection

We strive to accurately represent our products through photographs and descriptions. However, slight variations in color or appearance may occur due to monitor settings and individual perception.

4. Order and Payment Terms

4.1 Order Processing

All orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely through encrypted channels. Your payment information is never stored on our servers.

4.3 Shipping

We ship globally, excluding some Asian regions and remote areas. We offer two shipping options:

• Standard Shipping: Via DHL or FedEx – $12.95. Delivery within 10-15 days after dispatch.
• Free Shipping: Via EMS – Free for orders over $50. Delivery within 15-25 days after dispatch.

You are responsible for any customs duties, taxes, or import fees that may apply to your order.

5. Returns and Exchanges

We want you to be completely satisfied with your AlanPaine purchase. Our returns policy reflects the same reliability and straightforward approach that defines our classic British country attire.

5.1 Return Eligibility

We accept returns and exchanges for most items within 15 days of the delivery date. To be eligible for return, items must be:

• Unused and in original condition
• In their original packaging
• With all tags and labels attached

5.2 Non-Returnable Items

Due to hygiene and safety considerations, we cannot accept returns or exchanges for:

• Children’s Collection items (for health and safety reasons)
• Any products that have been worn, altered, or damaged after delivery

5.3 Refund Process

After we approve your return, refunds will be processed as follows:

• Timing: Refunds may take 7-10 business days to appear in your account
• Method: Refunds are issued to the original payment method
• Shipping Fees: Original shipping fees are non-refundable unless the return is due to our error

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product names, and collections names, is the property of AlanPaine Shop or our licensors and is protected by international copyright and trademark laws. You may not use, reproduce, modify, or distribute any content from this website without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, AlanPaine Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products. Our total liability for any claim arising from your use of the website or purchase of products shall not exceed the purchase price of the product in question.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms and Conditions, explains how we collect, use, and protect your data.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Albuquerque, New Mexico.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the modified terms.

11. Contact Information

Thank you for choosing AlanPaine Shop. We appreciate your trust and look forward to serving your country style needs with the reliability and refinement you deserve.